{"id":14799,"date":"2017-04-12T09:57:04","date_gmt":"2017-04-12T07:57:04","guid":{"rendered":"https:\/\/www.fma.gv.at\/complaints-and-consumer-enquiries\/beschwerden\/"},"modified":"2018-03-05T17:02:30","modified_gmt":"2018-03-05T16:02:30","slug":"complaints","status":"publish","type":"page","link":"https:\/\/www.fma.gv.at\/en\/complaints-and-consumer-enquiries\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/www.fma.gv.at\/wp-content\/uploads\/2016\/06\/beschwerdeverfahren-en.jpg\" alt=\"\" width=\"562\" height=\"495\"><\/p><p>Do you have an complaint about a company that is supervised by the FMA that <strong>you have already complained to the company about<\/strong>?<\/p><p>Do you believe that the Guidelines on Complaints Handling have not be complied with, or that another infringement of supervisory law has taken place?<\/p><p>Please submit your complaint here as well as <strong>submitting the statement given by the company in relation to the complaint.<\/strong><\/p><p><a href=\"https:\/\/webhost.fma.gv.at\/RequestsAndComplaints\/Home\/Index\/2\/en\">Complaints Submission Form<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you have an complaint about a company that is supervised by the FMA that you have already complained to &#8230;<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":14796,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-14799","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - 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