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Frequently Asked Questions


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For which credit balances does deposit guarantee scheme protection apply?

Up to what amount are your deposits covered?

Which deposit guarantee facilities exist with effect from 1 January 2019?

Do you hold deposits at the branch of a bank from another EU Member State?

How long does pay-out take?

Whose deposits are covered?

When does a pay-out event occur?

What is the purpose of the deposit guarantee system?

Where can I get a copy of the prospectus?

What does the designation “mündelsicher” (English: “gilt-edged”) mean for investors? Is the invested capital guaranteed?

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