This page contains information about certain specific notification and reporting circumstances in accordance with the Payment Services Act 2018 (ZaDiG 2018 ), that must be submitted via the Incoming Platform or by e-mail respectively.
In the event of a major operational or security incident, payment service providers shall notify the FMA about this over the Incoming Platform without delay. Where the incident has or may have an impact on the financial interests of its payment service users, the payment service provider shall inform its payment service users without delay about the incident.
The following form is to be used in the event of there being a problem with an Austrian credit institution’s PSD2 interfaces. Third party provides should submit the form (available in German only) by e-mail to [email protected].
Further information: